Facilities, Property &
PPP Management Software

City of London at twilight

Welcome to

Service Works Group

We are a leading provider of comprehensive, facilities, property and space management software. With offices across the globe, we deliver technology solutions to manage a broad spectrum of workplace and service environments. In addition, we are international experts providing operational, performance management solutions for PPP (public-private partnership) contracts.

Leading the Industry

We have published a number of complimentary industry white papers designed to educate FM, property and PPP professionals in an ever-changing and evolving marketplace.

In a market place which is at the forefront of innovation, it’s imperative for organisations to stay up to date with technological advancements, best practice strategies and changes in compliance. Our white papers provide guidance and recommendations in key topical areas to help you work towards your operational goals.

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Strategic Space & Move Management

The white paper examines how, when combined with space management software, an effective space management strategy can improve staff productivity, optimise space utilisation and reduce occupational property expenditure.

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PPP Performance Through Payment Mechanisms

To guide stakeholders through the complexities, Service Works white paper addresses some key considerations that should be addressed when designing a payment mechanism for effective service delivery.

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Who we have helped

Over 1,000 sites across the globe

We have delivered facilities, property, space and PPP operational performance management software to a diverse customer base spanning over 1,000 sites across the globe. It is this variety of experience that allows us to fully understand the needs of businesses across all industry sectors and enables us to deliver workplace technology solutions that meet unique operational needs.

Browse our case studies below to learn how a selection of our customers have measurably improved the efficiency of their operations and achieved competitive business advantage by implementing our industry-leading CAFM and IWMS software applications.

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News & Events

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Mindful of the Future

Industry expert Gary Watkins, CEO of Service Works, and other CAFM professionals discuss the relevance and future of CAFM systems with the rapid advancements in technology.

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The Prodigal Son

In 2012, the government announced reforms to the Private Finance Initiative, through a new model called PF2. Eighteen months since its introduction, this article explores the technical content of PF2 reform, focusing on the substantive changes which have been introduced, why they matter and the impact to date on the FM sector.

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Webinar Reveals Insight into FM Performance

A recent webinar hosted by Service Works and the Facilities Show revealed valuable insights into how FM performance is measured across the industry. The statistics address topics including the usage of SLAs and KPIs, input and output specifications, and the usage of technology to manage performance.

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Office details

UK & Europe

Service Works Group Ltd.
SWG House
4 Keswick Road
SW15 2JN
United Kingdom +44 020 8877 4080 info@swg.com
Office details

Australia, New Zealand & Asia

Service Works Global Pty Ltd.
Suite 7.03
365 Little Collins Street
Melbourne VIC 3000
Australia +61 03 8676 0380 info@swg.com
Office details

Canada & North America

Service Works Global Ltd.
36 Toronto Street
Suite 850
Ontario M5C 2C5 +1 416 603 9096 info@swg.com
Office details

Middle East - Kuwait

Service Works International Ltd.
7th Floor Al-Salam Tower
Fahad Al-Salem Street
Salhia Area 13
Parcel 28
Kuwait City
Kuwait info@swg.com
Office details

Middle East - Saudi Arabia

Service Works International Ltd.
PO Box 4659
Jeddah 21412
Saudi Arabia +966 2 284 7373 info@swg.com

Our Offices

We have a worldwide network of offices in addition to strategic partner operations, ensuring that our customers always have access to local services and 24/7 support. It is this global reach, coupled with our in-depth understanding of the markets in which we operate, that enables us to rapidly respond to our customers’ demands and provide scalable software solutions to companies with FM and property operations worldwide.

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